Est. 2026 · Canada

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A field guide to pharmacy benefit carriers in Canada — IDs, rejection codes, refill rules, source links, and documentation notes.

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Intervention codes

CPhA3 standard · codes
Verified Apr 2026
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CodeScenarioDocumented carriers

Coordination of benefits

Pharmacy billing order

Who do I bill first?

Patient's coverageBilling order
Own work plan + spouse's planOwn plan first. Submit the unpaid balance to the spouse's plan.
Child on both parents' plansEarlier birthday first (month and day, not birth year), then the other parent's plan. For sole custody, the custodial parent's plan goes first; court orders and blended families can change the order.
ODB + private insurance
Seniors, ODSP, Ontario Works, long-term care, eligible home-care patients
ODB first. Submit the unpaid balance to the private plan.
Trillium + private insurancePrivate first until the quarterly deductible is met. After Trillium records it as met, bill ODB first for eligible drugs. Receipt steps below.
NIHB + other coverageOther public/private plans first, then NIHB. Exception: for eligible patients age 24 or under, use NIHB or OHIP+; do not coordinate those two.

Family coverage rules · ODB manual · NIHB manual §4.1 · Home-care billing

Submitting to two plans

  1. Submit to the first plan and get its response.
  2. Use your software's coordination-of-benefits submission to send the unpaid balance to the next plan, including what the first plan paid.
  3. Collect the balance left after both responses. A second plan may not cover all of it.

Example: $100 prescription; first plan pays $80, second pays $15, patient pays $5.

Trillium: before the deductible is met

  1. Bill the private insurance. The patient pays the remaining amount.
  2. Give a pharmacist-signed prescription receipt. It must show the insurer's payment, or be accompanied by the insurer's statement.
  3. The patient sends it to Trillium. Eligible patient-paid costs count toward the deductible; insurance and manufacturer payments do not.

After Trillium records the deductible as met: bill eligible prescriptions electronically to ODB for the rest of the quarter. The patient pays up to $2 per prescription, which can be submitted to private coverage.

Submit Trillium receipts · Deductible carry-over and days supply · Trillium guide §§3.4, 3.9–3.10

ESI (outside Quebec): which intervention code?

On the claim sent to ESI, enter the Previously Paid amount, including $0.00 if the first plan paid nothing. ESI electronic coordination requires electronic submissions to the preceding plans.

Plans already billedCode on the ESI claim
Provincial plan onlyDA
Private plan, or provincial + private plansDB

C6: other coverage on file. If another private plan is first payer, bill it before sending the balance to ESI with DB. If ESI is first payer but its coverage record is outdated, the patient must update it with their insurer; that claim requires manual submission.

C4 / CJ: coverage ended. Correct outdated member details first. DA/DB cannot override terminated coverage.

ESI manual §8 · ESI rejections

Manufacturer savings cards

One private plan + innoviCares: bill the private plan, then innoviCares for participating brand drugs. With additional plans, use the billing order printed on the savings card.

For ESI claims: do not combine multiple prescription savings cards on the same claim.

innoviCares billing · ESI savings-card rules · Savings programs

Programs & provincial

Provincial programs and edge cases
ODB Seniors Co-Payment Program (SCP)
  • What approved seniors pay: Up to $2 for each eligible prescription, with no annual deductible. ON-SCP
  • No spouse: Annual net income of $25,480 or less for the August 1, 2026 to July 31, 2027 program year. ON-SCP
  • Has a spouse: Combined annual net income of $42,290 or less. The spouse's income is included even if the spouse is under 65; only a spouse who is 65 or older receives the senior drug benefit. ON-SCP
  • Application: The standard application asks for Ontario health card and SIN details for the applicant and spouse, plus signatures allowing an income check with CRA. Separate tax documents are normally unnecessary when CRA can verify the income. People without a SIN or recent tax return can still apply using other proof of income. ON-SCP
  • Apply online or request paper: Apply at forms.ontariodrugbenefit.ca, or call 1-888-405-0405 to have a paper form mailed. Toronto callers can use 416-503-4586. ON-SCP

Ontario Clinical services

Ministry of Health PIN tables · Ontario only

Ontario Ministry of Health Product Identification Numbers (PINs) for publicly funded pharmacist clinical services. Every PIN in this panel was verified against current Ministry Executive Officer Notices.

EO Notices referenced: Minor Ailments (Jan 3, 2024) · Oral Antivirals (Jan 17, 2025) · Ontario Naloxone Program (Jan 28, 2025) · MedsCheck / POP / Smoking Cessation (Professional Pharmacy Services Guidebook)

Printable forms

Calculator + unbranded printable form
Vacation supply calculator
For ODB recipients travelling out of province. Not for Trillium-specific rules.

Form content merged from two pharmacy-specific ODB vacation supply forms with branding removed. Eligibility criteria per the ODB Reference Manual. ODB

MedsCheck forms

Grouped by workflow · Annual + Diabetes
Updated Jun 2026
Complete packet first. Individual forms below.

Use the complete static packet for browser preview, printing, and signing. 4975-47E Patient Acknowledgement stays first because it must be signed by the patient.

MedsCheck Annual

Standard · At Home · LTC where applicable
★ 4975-47E
Patient Acknowledgement
Must be signed by the patient. Annual acknowledgement for professional pharmacy services.
4967-47E
Pharmacists Worksheet
Professional notes and medication-review worksheet.
4968-47E
Personal Medication Record
Patient-facing medication record.
4974-47E
Patient Take-Home Summary
Goals, follow-up items, and patient summary.
4976-47E
Healthcare Provider Notification
Prescriber / healthcare-provider notification template.

Diabetes MedsCheck

Diabetes education forms
4969-47E
Diabetes Education Checklist
Checklist for diabetes education topics reviewed.
4970-47E
Diabetes Patient Take-Home Summary
Patient-facing diabetes education summary.

Preview

Open complete MedsCheck packet
Extra medication pages are separate.

The official worksheet is kept clean for audit-facing documentation. Use the FRx extra medication pages only when you need more space: open extra med pages.

Static PDFs are browser-safe copies of the Ontario MedsCheck forms. Keep signed copies with the patient record.

Smoking cessation forms

ODB pharmacy program

Official Ontario templates in Appendix E of the ODB manual, pages 412-420.

Source: Ontario Ministry of Health. Manual revision: August 3, 2026.

Patient assistance

Verified Apr 2026

Pharmacist prescribing

Glucometer billing — eSampling (Carrier 80)

Meter claims and training fees, not test-strip claims

These pseudo-DINs bill the meter or training service. Test strips are a separate product and claim; the strip names below show compatibility only.

Meter claim fields
Adjudicator: TELUS Assure
Carrier: 80 (eSampling)
Issue #: 01
Drug Cost: total reimbursement for the meter program
Dispensing fee: $0
TELUS meter billing instructions

Choose the meter model below. Its compatible test strips are listed separately from the meter's pseudo-DIN and reimbursement.

LifeScan

OneTouch Verio meters

Compatible test strips: OneTouch Verio.

Group 600000 · Last digits of serial from back of meter or box
MeterMeter pseudo-DINDrug Cost
OneTouch Verio System Kit00990930 (Ontario: 00990962)$54.99
OneTouch Verio IQ990944$54.99
OneTouch Verio Flex System Kit11669907$40.00
OneTouch Verio Reflect991037$40.00

OneTouch Ultra meters

Compatible test strips: OneTouch Ultra (Blue).

Group 600000 · Last digits of serial from back of meter or box
Verio and Ultra strips are NOT interchangeable.
MeterMeter pseudo-DINDrug Cost
OneTouch Ultra Mini990941$49.99
OneTouch Ultra 2990942$54.99
OneTouch Ultra Smart990943$74.99

Abbott

FreeStyle Lite / Freedom Lite meters

Compatible test strips: FreeStyle Lite.

Group 330000 · Last 8 digits of serial excluding dashes and spaces
MeterMeter pseudo-DINDrug Cost
FreeStyle Lite990970$54.99
FreeStyle Freedom Lite990971$54.99

FreeStyle Precision Neo meter

Compatible test strips: FreeStyle Precision Neo.

Group 330000 · Last 8 digits of serial excluding dashes and spaces
Precision Neo strips also work with the FreeStyle Libre 14-day reader for the spot-check BG feature.
MeterMeter pseudo-DINDrug Cost
FreeStyle Precision Neo990974$54.99

Precision Xtra meter

Compatible test strips: Precision Xtra glucose strips or Precision Xtra ketone strips.

Group 330000 · Last 8 digits of serial excluding dashes and spaces
Precision Xtra uses separate strips for glucose vs ketones — strips are not interchangeable within the system.
MeterMeter pseudo-DINDrug Cost
Precision Xtra990972$54.99

Roche

Accu-Chek Guide meter

Compatible test strips: Accu-Chek Guide.

Group 710000 · Serial from back of meter
Compatible meters: Accu-Chek Guide, Guide Me, and Guide Link.
MeterMeter pseudo-DINDrug Cost
Accu-Chek Guide Set9991041$50.00

Accu-Chek Aviva meters

Compatible test strips: Accu-Chek Aviva Plus.

Group 710000 · Serial from back of meter
Compatible meters: Aviva, Aviva Nano, Aviva Plus, Aviva Connect, Aviva Expert, Aviva Insight, Aviva Combo. NOTE: Roche announced Aviva discontinuation in 2022 and recommends transitioning patients to Accu-Chek Guide Me. Aviva Plus strips are becoming scarce through 2026.
MeterMeter pseudo-DINDrug Cost
Accu-Chek Aviva66661002$50.00
Accu-Chek Aviva Nano66661003$50.00

Ascensia (formerly Bayer)

CONTOUR reimbursement bulletin (PDF) · Effective August 1, 2023

Carrier 80 · Group 500000 · Issue 01
Client ID / certificate: meter serial number from the warranty card, without dashes or spaces.

CONTOUR NEXT meter claims

Compatible test strips: CONTOUR NEXT. The bulletin requires a purchase of these strips; the amounts below reimburse the meter and training, not the strips.

Enter $45.00 in Drug Cost: $33.00 meter MSRP + $12.00 training. Dispensing fee: $0. The $12 training fee is already included in the $45 total.

MeterMeter pseudo-DINDrug Cost (total)
CONTOUR NEXT GEN55555564$45.00
CONTOUR NEXT ONE55555559$45.00
CONTOUR NEXT EZ55555554$45.00

Free sample meter: training only

ServiceService pseudo-DINDrug Cost (total)
CONTOUR sample meter training55555557$12.00

Use 55555557 when the meter was supplied as a free sample. This pays for training only; do not add it to a $45 meter-and-training claim.

Other CONTOUR meter

MeterMeter pseudo-DINDrug Cost
CONTOUR NEXT55555550Not listed in this bulletin

The TELUS manual lists this meter code, but the supplied price bulletin does not give it a price. TELUS meter list · Claim support: 1-800-668-1608.

Bionime (GE-branded)

GE 200 meter

Compatible test strips: GE.

Group 440000 · Last 7 digits of serial excluding dashes and spaces
The GE 200 is manufactured by Bionime Corporation under license to use the GE brand name in Canada, distributed by Auto Control Medical (AMC). Uses GE-branded test strips (Bionime-manufactured).
MeterMeter pseudo-DINDrug Cost
GE 20056560001$30.00

Submission checklist

  1. Identify the manufacturer and exact model the patient is receiving
  2. Use the meter table for its pseudo-DIN; use the separate compatibility line to match test strips
  3. Note the Group number from the section header
  4. Locate the serial/certificate number on the meter using the format in the section header
  5. Submit Carrier 80, the manufacturer's Group, formatted serial number, Issue 01 and the meter or service pseudo-DIN. Enter the program's total reimbursement in Drug Cost and $0 dispensing fee.
  6. Retain the serial number on the Rx record for audit

Prescriber licenses

Provincial registrar directories

Phone shortcuts

Pharmacies

Shoppers Drug Mart non-Quebec
Press 3, 3, 3
PHARMAPRIX Quebec
Press 7, 1, 2, 0
Rexall
Press 3, 3
Pharmasave SanoMed Pharmacy & Compounding Centre
Press 1, 1

Insurance

ODB payment issues
Press 4
ClaimSecure
Press 1, #, #
ESI
Press 1, pause, 1
TELUS Health
Press 1 for English, 0, 0, 0
Medavie Blue Cross
Press 1 for English, 2, 2
Phone trees can change without notice.

ODB price ratios

⚠ Disclaimer: These are ODB-listed oral solids where the unit price does not scale linearly with strength — splitting or substituting a higher-strength tablet may reduce ingredient cost. This list has NOT been screened for whether the substitution is therapeutically acceptable. Always verify clinical appropriateness, tablet score-ability, and patient tolerability before making any change. The ratio column shows how many times cheaper (per mg) the most cost-effective strength is versus the least cost-effective strength.
Showing 92 of 92 drugs
Generic NamePrice Ratio
Prednisone33.6×
Valsartan22.2×
Irbesartan20×
Clonidine HCl17.9×
Brexpiprazole16×
Citalopram (Citalopram Hydrobromide)13.4×
Aripiprazole12.1×
Pramipexole Dihydrochloride Monohydrate10.7×
Clopidogrel Bisulfate9.1×
Paroxetine HCl9.1×
Quetiapine
Quinapril
Carvedilol
Amlodipine (Amlodipine Besylate)6.7×
Atorvastatin Calcium
Candesartan Cilexetil
Gemfibrozil5.2×
Rosuvastatin Calcium5.2×
Edoxaban
Losartan Potassium
Sitagliptin
Rivaroxaban
Sumatriptan Succinate3.6×
Vortioxetine Hydrobromide3.5×
Repaglinide3.4×
Vardenafil HCl3.2×
Simvastatin3.2×
Propranolol3.2×
Glimepiride3.1×
Canagliflozin2.9×
Pravastatin Sodium2.8×
Enalapril Maleate2.8×
Lisinopril2.8×
Tadalafil2.7×
Doxazosin Mesylate2.6×
Clonazepam2.3×
Perindopril Erbumine2.3×
Dapagliflozin
Rizatriptan
Solifenacin Succinate
Almotriptan
Tolterodine L-Tartrate
Finerenone
Eletriptan
Olmesartan Medoxomil
Apixaban
Eplerenone
Telmisartan
Lorazepam
Dexamethasone
Escitalopram1.9×
Hydralazine HCl1.9×
Minoxidil1.8×
Ciprofloxacin1.8×
Levetiracetam1.8×
Rosiglitazone1.8×
Chlorpromazine1.7×
Meloxicam1.7×
Flurazepam1.7×
Spironolactone1.7×
Alprazolam1.7×
Saxagliptin1.7×
Fosinopril Sodium1.7×
Morphine Sulfate1.7×
Temazepam1.7×
Trimipramine1.7×
Risperidone1.7×
Captopril1.6×
Oxycodone HCl1.6×
Methyldopa1.6×
Hydrochlorothiazide1.4×
Pioglitazone HCl1.4×
Bromazepam1.4×
Betahistine Dihydrochloride1.4×
Bisoprolol Fumarate1.4×
Amitriptyline1.4×
Nitrazepam1.3×
Lithium Carbonate1.3×
Timolol Maleate1.3×
Hydromorphone HCl1.3×
Indapamide1.3×
Atenolol1.2×
Misoprostol1.2×
Midodrine HCl1.2×
Allopurinol1.2×
Triazolam1.2×
Pindolol1.2×
Labetalol HCl1.1×
Trazodone Hydrochloride1.1×
Famotidine1.1×
Cinacalcet1.1×
Metoprolol Tartrate1.1×

About this site

Mission, contact, privacy policy, terms of use

FRx Insurance is an independent reference compendium for Canadian pharmacy professionals. It documents publicly available claim adjudication rules, rejection codes, intervention codes, and benefit programs across Canadian third-party payers and public drug plans.

FRx is founded and edited by Eric, a pharmacist who reviews the pharmacy-facing canonical guides and tool entries against the linked primary sources.

The content is compiled from provider manuals, executive officer notices, regulatory authority publications, and other primary sources. Each entry is accompanied by a citation linking back to the original document where possible.

This site is not affiliated with, endorsed by, or sponsored by any insurance carrier, pharmacy benefit manager, adjudicator, regulatory authority, or government body referenced herein. All trade names and trademarks remain the property of their respective owners.

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Reference only — not a substitute for primary sources. The content on this site is provided for informational and educational purposes. It is compiled from publicly available documents and may not reflect the most current version of carrier policies, regulatory rules, or drug benefit formularies. Always consult the relevant carrier's pharmacy provider manual, the Ontario Drug Programs Reference Manual, or other authoritative primary source before making claim adjudication or clinical decisions.

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